6 Tips on How to Tell Your Story

The biggest mistake that you can make is to believe that you are working for somebody else. Job security is gone. The driving force of a career must come from the individual. Remember:
Jobs are owned by the company, you own your career!

Earl Nightingale, American radio personality, speaker, and author

In planning for the future, you may find it helpful to share your background, expertise, goals, and dreams. Storytelling will help you build important relationships through social networks and attract the right employers or employees, mentors, and investors. What is the story you want to tell others about yourself?

Much has been written about how to tell a good story. We’ll harness 6 key ideas to help you tell your unique story – and everyone has a story.

1. Audience

One of the most important considerations is your audience. Who are you trying to reach? How much do you know about them? What are their challenges, past, present, and future? Why should your story matter to them?

Getting the answers may take a bit of research. The more uncertain or wider our target audience profile is, the more diluted our message will be. Admittedly, sometimes this can’t be helped if we need to reach a wider audience.

If this sounds familiar, it’s a fundamental sales principle. The more we show that we know the world of your audience, the more likely they will listen to our story and accept our message.

Nobody cares how much you know,
until they know how much you care.

Theodore Roosevelt, 26th President of the United States

2. Message

It helps to have a simple, clear, consistent message. What are the 1-2 sentences that describe who you are? Your resume or LinkedIn profile may have many subthemes – career history, education, volunteer work, etc. – but we are trying to construct a single picture in the viewer’s mind of who you are, a picture consistent with who you say you are.

The opposite of clarity is confusion, and confusion leads to fear, uncertainty, and doubt (FUD) – in this case, about your story. If your storytelling is complicated or unclear, it will raise questions. When a product marketer claims their miracle cure can solve everybody’s ills, most of us would be skeptical about how exactly it could do this. Similarly, you may need to develop a substory about your complicated career path.

We all have a story!

3. Structure

A good story proceeds from introduction to conflict to resolution. There are other structures, but for most people, a timeline is familiar and easy to follow.

What about the idea of conflict? Conflict is something that can draw your audience in; people are intrigued by it and want to see how it plays out.

In your story, conflict could be represented by barriers to a personal goal that could not be overcome until later in life. Or, it could be how you managed to deal with a challenging work environment (keeping names and companies anonymous). Or perhaps mid-career obsolescence drove you to acquire additional training. Everyone has stories like these.

Or be inventive and create an enemy, like recent layoffs or worker shortages. Dramatic tension is compelling. In one case, for a company that had no real competition, a business consultant even created a fierce imaginary competitor. Although employees knew this competitor was fictional, they came up with many innovative ideas when they were told this competitor had somehow shaved its production times by 2 days.

4. Content

In populating your content, you could use the traditional 5 ‘W’s’ – Who, What, When, Where, and Why. Resumes list the first 4, but usually not the fifth. Consider adding ‘Why’ if you think it would help explain your career path. Why did you jump from one position at Company A to a lower position at Company B?

Of the 5 ‘W’s,’ the ‘Why’ question is the only one that demonstrates an ability to reflect, strategize, and move on. Incidentally, these are human skills that cannot easily be replaced by automation.

When sharing content (LinkedIn, resume, pitching an investor, or in a conversation), you will inevitably raise unspoken questions like ‘What did you do in the gap between (date) and (date)?’ or ‘What do you want from me?’ Try to identify these, and don’t forget to address them at some point.

Emotion makes stories memorable. If you want to be memorable, connecting with your audience’s emotions can help. How can you do that when your story doesn’t seem that emotional?

One way to develop emotional rapport is to disclose personal valleys or vulnerabilities. This can be tricky; the extent to which you bare your soul depends on the situation. If you start telling your whole life story at a casual party, you’ll probably find yourself alone. In a business setting, you may open up just a little, then gauge the response before going further.

Sharing a humbling experience, however, is usually well received. It will resonate with your audience, since most people have had that experience or know someone who has. Their emotions will mirror your emotions when you share that anecdote and the insights you gained, and you will gain rapport.

Finally, put an exclamation mark on your story with resolution or victory. Depending on the message, you could end by painting a vision of how you would bring success to your future employer or investor or how they would help you fulfill a meaningful social mission. Finish on a positive note.

This is a typewriter (1874-?).

5. Competitive Analysis

There are plenty of stories on the internet, not just yours. What stories capture your attention? Why?

This exercise can be useful, but it does require some self-awareness. When you come across an interesting story, look at its composition to understand what made the story worth your attention. The same can be done for online videos, podcasts, and other modalities. There are many good resources on storytelling in marketing and sales.

Then put yourself in the shoes of your target audience. Why would they pick certain stories? Do they prefer certain formats or channels, and are these suitable to your message?

6. Practice

This may mean revising and practicing your story over many cups of hot tea or coffee. Once you’ve crafted a near-final draft of your personal story, don’t be afraid to test it with trusted friends and family. Their feedback will be more objective.

Ideally, the next step would be to test different versions of your story with someone who resembles your intended audience. If you’re targeting recruiters, check your story out with a recruiter. If you’re trying to launch a Kickstarter project, run your story by a focus group of consumers.

These tips are by no means all-inclusive. Google lists 1.28 billion references on the larger topic of ‘self-development,’ but (only) 128 million references on ‘personal storytelling.’

Do you have your own ideas about how to tell a compelling personal story? Please subscribe to The Renewable Human and leave a comment. Thanks very much for visiting!

Techno Angst

This post focuses on social pain, an important deterrent to human renewal that does not get much press or debate. Yet it might be the difference between seeing a future for yourself and seeing nothing.

One recent finding from neuroscience is that human isolation and ostracism lead to activation of the identical regions of the brain that light up on fMRI with physical pain. Researchers now call this phenomenon social pain, and it is just as real and intense as physical pain. In fact, your pain center even activates when you are empathizing with someone else’s social pain (hence, you really do feel their pain). Social pain can be associated with physical illness.

What are the factors that cause social pain? They are exclusion from social connections or activities, actual or perceived rejection, bullying, or loss of a loved one. In his fascinating talks on exclusion based on race, minority status, and culture, neuroscientist Dr. Steve Robbins, who immigrated from Vietnam as a child, described the tremendous impact of that social pain as a distraction and drag on mental performance. Multiple studies have found that chronic pain hurts job performance and costs companies millions of dollars annually in lost productivity.

pensive-senior

How does this relate to techno angst, our ambivalent feelings toward all things new and shiny? On one hand, we all love new technologies that allow us to do so many things we couldn’t do before (or even imagine we wanted to do). Technology has become genuinely indispensable.

On the other hand, we are starting to have fears (or at least gnawing concerns) about the obvious and not so obvious consequences, whether they be job displacement, loss of privacy, stunting of our kids’ social skills, inability to make sense of information overload, or worries about artificial intelligence.

I would suggest this causes social pain. In the next few decades, a large part of the population may start to realize they live on the wrong side of the digital divide. Facing constant technological change and trying to survive in a society seeking tech nirvana, they feel helpless, out of control, and increasingly disenfranchised. This leads to exclusion, isolation, and social pain.

Sometimes it takes a turn towards violence. In the Luddite movement of the early 19th century, displaced textile workers destroyed factory automation equipment and sent death threats to plant managers. Tensions subsided in 1817 only after six years of turmoil.

Like chronic pain, social pain throws a heavy shadow over behavior and performance. Have you ever found yourself isolated in a totally unfamiliar situation where you didn’t know the rules or expectations? Sometimes this happens with a new job or travel to a different culture. Social pain can handicap you as you strive to learn new rules, to integrate successfully. It can even become a self-fulfilling reason for poor employee performance.

Social and medical factors are often inextricably linked. Healthcare is currently focused on the Social Determinants of Health (SDOH). Practitioners, payers, and government agencies have recognized that environmental and social conditions like neighborhoods, income, education, social networks, and many other factors play as much of a role in a person’s health as their medical condition.

The situation is similar with tech-driven job displacement. When implementing a program to reskill employees, the implementer will have to address the invisible social pain of technological isolation so that employees believe they can achieve parity and be part of the new world.

What can be done?

One approach is to pair an employee with a peer who is willing to act as a mentor, someone who has been able to adapt successfully under the same circumstances. When my healthcare system adopted an electronic medical record years ago, some physicians understandably had real difficulty with change.

Although it took time, mentorship turned out to be the most effective option as it was informal, practical, and based on a supportive relationship. It gave the physicians hope, accountability, and an attainable role model.

Online help forums are very popular precisely because experienced veterans can mentor and guide newcomers on an almost infinite number of topics, from playing video games to photography to home repairs.

Another strategy is to break up the reskilling into smaller pieces and have employees begin with easy first steps that achieve early success. This starts to dismantle the beliefs causing social pain, which improves learning and performance, and builds confidence.

Many books and online sites deal with the more general topic of innovation and change management.

Please subscribe to The Renewable Human and leave a comment. Thanks very much for visiting!